Autonomous where possible. Human where it matters.
We leverage technology, AI and integration to automate routine and predictable work, allowing people to focus on matters where human judgment, creativity, responsibility and interaction truly add value.
Our vision
We believe in organizations where business processes operate as autonomously as possible and people can focus on where they truly add value.
Our sweet spot
We create value for large organizations with high-volume business processes in which manual work and control still play a significant role, making those processes time-consuming, costly or error-prone. We prioritize processes where three characteristics come together:
High volume
A large number of transactions.
High human control
Significant time spent by people checking transactions.
High error risk
A material likelihood of errors and rework.
What value do we create?
Lower costs
Reduce the human effort and rework required per transaction.
Shorter turnaround times
Reduce the time needed to complete a transaction end to end.
Fewer human interventions
Reserve human involvement for exceptions and situations where human judgment adds value.
The goal is not automation for its own sake. The goal is a process that operates reliably and efficiently with the minimum necessary human effort.
Value proven in € per transaction
What does one successful transaction cost today, and what does it cost after the process has been improved?
We measure process improvement through Cost per Transaction (CPT), expressed in monetary value. Processing time, errors and human control are the drivers; Cost per Transaction is the result.
Process first → Measure the baseline → Design for autonomy → Prove value in € per transaction
From opportunity to proven value
1. Assess
CLEMAS Process Value Assessment (CPVA)
Identify and quantify the value opportunity.
2. Transform
Process Transformation
Design, implement and stabilize the target process.
3. Prove
Value Realization
Measure actual CPT and close value gaps.
4. Scale
CLEMAS Scale
Apply the method to the next priority processes.
Start with one process
A CLEMAS Process Value Assessment (CPVA) gives you a quantified business case and a target process for one business process, in 2–4 weeks.